Last Updated: June 12, 2026
The following Terms for Fitness, Wellness & Other Experiences Partners (the “Experiences Terms”) apply to partners who wish to list classes, services, experiences, or other Offerings on the Platform, unless your Partner Agreement indicates that Gym Terms, Food/Bev Terms, Event Terms, or other qualifying reservation or rate terms apply to you. The Experiences Terms incorporate the Partner Terms & Conditions, currently available at https://studios.classpass.com/help/terms as updated from time to time (the “Partner Terms”), by reference. If the Partner Terms are inconsistent with the Experiences Terms, the Experiences Terms shall control with respect to the subject matter contemplated herein. Any capitalized terms used herein that are undefined have the meaning given to such terms in the Partner Terms.
We may, in our sole discretion, modify these Experiences Terms from time to time. Any changes we make will become effective when we post a modified version of the Experiences Terms to our Platform, and we agree the changes will not be retroactive. Partner’s continued participation on the Platform, including accepting reservations from Users after such changes are made available, constitutes Partner’s acceptance of the Agreement, as amended.
A “Qualifying Reservation” means a processed reservation for an offline Offering that took place at a Partner venue, and was booked by a User through the Platform or otherwise booked via us, that was: (1) attended; (2) missed (i.e. not attended and also not canceled through the Platform); or (3) Late Canceled, not subsequently rebooked by a User, and in an Offering that was not ultimately booked to capacity. For avoidance of doubt, a reservation needs to process in your system to be booked. “Late Canceled” means canceled by a User after the Platform’s deadline for cancelation without penalty at the time (currently 12 hours before reservation start time); provided, however, that no reservation will be considered Late Canceled if Partner’s deadline for cancelation without penalty that we have on file for Partner is 0 hours . Attendances that are not booked through the Platform or otherwise pursuant to the Agreement do not count as Qualifying Reservations. Notwithstanding the foregoing, a “Qualifying Reservation” does not include any reservation (including an attended reservation) for which Partner is owed no payout under the Terms or any applicable program or policy.
Subject to your Agreement and unless you request or approve a lower rate floor or we otherwise agree in writing, your rate floor will be 40% of the applicable 10-pack Rate for the Offering. “10-pack Rate” means the average price for Partner’s direct customers per session of Partner’s 10-pack for the applicable Offering, exclusive of any applicable taxes and fees, as of a date determined by us, or if you don’t offer 10-packs of the applicable Offering, then the average price for Partner’s direct customers per session based on another package or drop-in rate for the applicable Offering, exclusive of any applicable taxes and fees, as of a date determined by us.